Effective Date: 01-10-2023

At Webly (https://weblywp.com), we strive to offer reliable and professional services in web development, domain hosting, digital marketing, and IT solutions. Due to the nature of digital services and third-party integrations, all sales are considered final. Please review the following policy carefully.

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General Policy

All payments made to Webly are non-refundable, except under special circumstances and solely at the discretion of our management team. Our services involve custom work, digital tools, and third-party platforms which do not support standard refunds.

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Non-Refundable Services

A. Domain Name Registrations & Renewals

• Non-refundable due to third-party registration policies from domain registrars. Once a domain is registered or renewed, it cannot be reversed or refunded.

B. Hosting Services

• Non-refundable, as hosting services are provisioned through third-party infrastructure providers. These providers do not allow cancellations or refunds once a hosting account is created.

C. Digital Marketing Services

• Non-refundable, because these services rely on third-party platforms such as Google Ads, Facebook Ads, TikTok Ads, etc. Payments made to these platforms are non-reversible, and we do not control or reclaim funds once campaigns are launched.

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Web Development & IT Projects

• Payments for custom development or IT solutions are non-refundable once work has commenced.

• If a cancellation is requested before any work begins, a partial refund (up to 50%) may be issued at our discretion.

• No refund is given for completed milestones or delivered work.

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Satisfaction & Change of Mind

We aim for complete client satisfaction through communication and revisions. However, we do not issue refunds for:

• Change of mind

• Delays caused by the client

• Dissatisfaction after approved work or usage

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Chargebacks & Dispute Resolution

• Clients are requested to contact support@weblywp.com before initiating a chargeback or dispute.

• Unjustified chargebacks may lead to account suspension and legal action.

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Refund Request Process

If you believe you’re eligible for a refund based on this policy, please email us at support@weblywp.com with:

• Full name and contact details

• Invoice or transaction ID

• Detailed reason for the request

We will review and respond within 7 business days.

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Policy Changes

Webly reserves the right to modify this Refund Policy at any time. Updates will be posted on our website and take immediate effect.

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📧 Contact: support@weblywp.com
🌐 Website: https://weblywp.com